Cookies Policy
This Cookies Policy explains how Heyxio Ltd ("Heyxio", "we", "us") uses cookies and similar technologies when you visit our websites and use our platform. It should be read alongside our Privacy Policy.
What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work, work more efficiently, and to provide information to the site owner. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period or until deleted).
We also use similar technologies such as local storage, pixels, and tracking scripts, which this policy covers collectively under the term "cookies".
How We Use Cookies
We use cookies to:
- Keep you signed in and maintain your session securely
- Remember your preferences and platform settings
- Understand how visitors interact with our websites so we can improve them
- Measure the performance and effectiveness of our platform
- Detect and prevent fraud and security issues
Types of Cookies We Use
The table below lists the categories of cookies used across Heyxio's properties:
We do not use advertising or targeting cookies.
Third-Party Cookies
Some cookies are set by third-party services we use. These providers act as data processors under contract with Heyxio and may include:
- Authentication providers — to verify your identity securely
- Analytics providers — to measure platform usage in aggregated form
- Infrastructure providers — for CDN, security, and reliability purposes
We do not permit third-party advertising networks to set cookies on our properties.
Your Cookie Choices
When you first visit our platform you will be shown a cookie consent banner. You can accept all cookies or customise your preferences — accepting only essential cookies and declining analytics and functional cookies.
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
You can also control cookies through your browser settings. Most browsers allow you to:
- View and delete cookies already stored on your device
- Block cookies from specific websites
- Block third-party cookies
- Clear all cookies when you close your browser
Please note that disabling essential cookies will prevent the platform from functioning correctly and you may not be able to sign in or use core features.
Browser-Specific Guidance
Instructions for managing cookies in common browsers:
Legal Basis
Essential cookies are deployed on the basis of our legitimate interests in operating a secure and functional platform. Analytics and functional cookies are only placed with your consent, which you can withdraw at any time by updating your cookie preferences.
We comply with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR.
Changes to This Policy
We may update this Cookies Policy as our use of cookies evolves or as legal requirements change. We will notify you of material changes via the platform or by email. The "last updated" date at the top of this page reflects the most recent revision.
Contact Us
If you have any questions about how we use cookies, please get in touch: